SMA SPORTS is among the most reputable and fast-growing brands in the sports world. This sports company specializes in manufacturing premium quality international standard cricket bats, sports bags, sports gloves, and other sporting items. The year 2023 is when we embarked on our journey for a single purpose: to offer the customer the highest quality products and earn their trust. Each of our products is carefully crafted by skilled hands, high-quality materials, and a quality check. Each cricket bat is made individually by hand in our own factories, designed to suit the perfect balance of strength and performance, whether you are a first-time player or a seasoned professional. We proudly state that we will never settle for less than the best. In a world where the norm is unintelligent people to produce low-quality cheap products, we stand out distinctly. Our methodology is about equipment that a player can rely on to perform. Low-priced equipment may look rather similar; typically, they smoke and wear off with the game. No shortcuts or the second best materials; we at SMA SPORTS 2023 offer only genuine, original, and performance-driven products, and even with quality our prices are cheap and standard.

Return & Exchange Policy

We truly appreciate you choosing [Your Store Name], and we want you to feel confident every time you shop with us. While we hope you absolutely love your purchase, we understand that sometimes things just don’t work out — and that’s totally okay! Here’s how we make returns and exchanges easy for you.

Free Delivery, Always

No hidden fees, no surprises. We offer free delivery on all orders, no matter the amount. Just sit back, shop, and we’ll take care of the rest.

Need to Return Something?

No problem at all.

You have up to 6 to 7 working days from the day your order arrives to request a return.

To qualify:

The item should be unused and in its original packaging.

Please make sure the product is in the same condition you received it — with all tags, labels, and accessories included.

Unfortunately, if the item has been used or the packaging is torn or missing, we won’t be able to take it back.

How it works:

1. Just get in touch with us and share your order details.

2. We'll guide you through the return steps.

3. Once we receive and check the item, we'll process your refund or store credit within 5–10 business days.

A small note: You’ll be responsible for return shipping unless the item was damaged or incorrect. We recommend using a trackable service just to be safe!

Looking to Exchange Instead?

We’ve got you.

Exchanges are also accepted within 6 to 7 working days of receiving your order.

To keep things smooth:

The product must be unused, and the original packaging must be intact.

We can’t process exchanges if the item has been used or shows signs of wear.

Once we get the item back and give it a quick check, we’ll ship your replacement out as soon as possible. If the item you’re exchanging for is out of stock, we’ll offer you a full refund or store credit — your choice.

Items We Can’t Take Back

Some things are just final:

Sale or clearance items

Personalized or custom-made products

Gift cards or store vouchers

Any item not in its original condition

Thanks for understanding!

Received Something Wrong or Damaged?

That’s on us — and we’ll make it right.

Please let us know within 48 hours of receiving your order. We may ask for a quick photo so we can sort it out faster. Once confirmed, we’ll send out a replacement or offer a full refund — whichever you prefer.

Refund Timeline

Refunds are processed to your original payment method. Once we receive and inspect your return, it usually takes 5–10 business days for the amount to reflect in your account.

(If you don’t see it after that time, feel free to check in with your bank or payment provider.

Still Need Help?

We’re here for you! Whether it’s a question about sizing, shipping, or returns — just reach out. Our support team is always happy to help and make things right.